Contact Us
Have a question or need assistance? We're here to help. Get in touch with our friendly support team.
Send us a Message
Get in Touch
Phone Support
1800 WALLABY (1800 925 522)
Toll-free within Australia
Email Support
support@wallabywintrail.com.au
We typically respond within 24 hours
Office Address
Level 10, 123 Collins Street
Melbourne VIC 3000
Australia
Support Hours
Monday - Friday: 8:00 AM - 8:00 PM AEST
Saturday: 9:00 AM - 5:00 PM AEST
Sunday: 10:00 AM - 4:00 PM AEST
Frequently Asked Questions
How do I check my lottery results?
Log into your account and visit the "My Tickets" section to view all your ticket results and winnings.
When are winnings paid out?
Winnings are automatically credited to your account within 24 hours of the official draw results.
Is my personal information secure?
Yes, we use bank-level encryption and security measures to protect all your personal and financial information.